David H.Maister is largely regarded as the world's foremost expert on professional service business management. David has been advising companies in a wide range of professions for over four decades, encompassing all strategic and managerial concerns and spanning the globe. David is a native of the United Kingdom, with degrees from the University of Birmingham, the London School of Economics, and the Harvard Management School, where he spent seven years as a professor. Managing the Professional Service Company and Real Professionalism are two of his best-selling books. He is a resident of Boston, Massachusetts.