J B Wood

The Technology Services Industry Association (TSIA) is led by J.B.Wood, its president and CEO. Wood is a co-founder of the Service Research & Innovation Institute (SRII), together with IBM and Oracle. He speaks frequently at industry events and has been featured in publications including as Fortune, BusinessWeek, the New York Times, CNET, Computerworld, and CRM Magazine. Wood was also president and CEO of Prognostics, one of the leading consumer research and consulting firms in the IT industry, and co-founded InsightExpress, which pioneered the use of the Internet in market research applications.