Convince & Convert, an online customer service and digital marketing consultancy and media company, is led by Jay Baer. He is the author of five books, including Youtility, which was a New York Times bestseller. He writes for Inc., Entrepreneur, and Forbes.com, and hosts many award-winning podcasts. He also writes the world's #1 content marketing blog and contributes articles to Inc., Entrepreneur, and Forbes.com. His family and he live in Bloomington, Indiana.
- Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth
- Hug Your Haters: How to Embrace Complaints and Keep Your Customers
- 10x Marketing Formula: Your Blueprint for Creating 'competition-Free Content' That Stands Out and Gets Results
- Pink Goldfish 2.0: Defy Normal and Exploit Imperfection
- Youtility: Why Smart Marketing Is about Help Not Hype