She discovered techniques to help people with the disease, their loved ones, and professional caregivers achieve positive results and moments of delight. Jolene began speaking at educational conferences to share her practical solutions and ideas. Family members and professional caregivers alike enjoyed her message of optimism and encouragement, as well as copious helpings of fun. As a result, she founded Improved Moments to assist people in their Alzheimer's journey.
Jolene and her husband Troy have three children, Sidney, Taylor, and Keegan, and they live in Polson, Montana.