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Joseph A Michelli
Most Popular books By Joseph A Michelli
- The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
- Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
- The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
- Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Books by Joseph A Michelli
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