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Adult Telephone Protocols a powerful decision-support tool designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints--everything from insect bites and sunburn to breathing difficulty, seizures, and wound infections. Time-saving, care-enhancing features include - Highlighted triage assessment questions - Practical home care instructions - Call prioritization guide Red flag checklist for office support staff - Over-the-counter medication advice - Office resources checklist - Reproducible triage log sheets ...and more NEW in the 3rd Edition... - Nearly all protocols substantially revised and updated - All-new protocols including Arm Pain Hand and Wrist Pain Leg Pain Weakness (Generalized) and Fatigu e - New 2-column format for easier protocol review and more efficient triage - Updated over-the-counter medication dosage recommendations - Updated resource listings .