The Conversation Confidence: A Verbal Advantage Collection is a collection of Conversation Confidence , Listening to Win , and Memory Advantage With Conversation Confidence , you'll learn communication skills mastered by politicians, celebrities, and other public figures You'll never feel like an outsider again when you use the secret communication techniques revealed in this program. You'll be able to recognize the 10 common phrases you should never use in everyday conversation. You will be appropriate and engrossing with the Small Talk Secret Checklist. You'll also learn the magic words that soften up even the toughest talkers. With this program you'll even learn how to play conversation hardball and win Listening to Win is a fun and easy-to-follow program that will make a difference in your life. You'll learn how to identify and overcome common listening blocks and biases, discover the right way to approach problem solving and decision making, become an all-around effective and well-balanced communicator, listen effectively to reach your goals, see what you are not hearing, and listen better at work, at home, and in personal settings. Verbal Advantage has been a leader in audio educational products since 1984, helping millions of people better their lives through improved communication skills. Memory Advantage will give you the ability to remember names, faces, numbers, and new words as never before.