Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
ISBN: 0071446524
EAN13: 9780071446525
Language: English
Pages: 284
Dimensions: 1.00" H x 9.00" L x 6.00" W
Weight: 1.00 lbs.
Format: Paperback

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

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