QBQ! the Question Behind the Question: Practicing Personal Accountability at Work and in Life
ISBN: 0399152334
EAN13: 9780399152337
Language: English
Publication Date: September 9, 2004
Pages: 160
Dimensions: 0.67" H x 8.54" L x 5.91" W
Weight: 0.71 lbs.
Format: Hardcover
Book Overview
Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.