QBQ! the Question Behind the Question: Practicing Personal Accountability at Work and in Life
ISBN: 0399152334
EAN13: 9780399152337
Language: English
Pages: 115
Dimensions: 1.00" H x 8.00" L x 6.00" W
Weight: 1.00 lbs.
Format: Hardcover
Publisher: Tarcherperigee

Book Overview
Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.