The 4th Secret of the One Minute Manager: A Powerful Way to Make Things Better
ISBN: 0061470317
EAN13: 9780061470318
Language: English
Pages: 124
Dimensions: 1.00" H x 9.00" L x 5.00" W
Weight: 1.00 lbs.
Format: Hardcover
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Book Overview
In the classic bestseller, The One Minute Manager, Blanchard and Spencer Johnson defined the three secrets of good management. Blanchard and McBride now offer a fourth secret, the One Minute Apology--one of the most powerful actions for improving company and employee morale.