The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service
ISBN: 0692842004
EAN13: 9780692842003
Language: English
Pages: 190
Weight: 1.00 lbs.
Format: Paperback

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service

Book Overview
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you