Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
  • Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
  • Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
  • Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
  • Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
  • Handbook Of Usability Testing: How To Plan, Design, And Conduct Effective Tests
ISBN: 0470185481
EAN13: 9780470185483
Language: English
Pages: 384
Dimensions: 0.9" H x 9.1" L x 7.4" W
Weight: 1.35 lbs.
Format: Paperback
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Book Overview

Is your product user-friendly? Take these steps to find out

Whether it's software, technical documentation, a cell phone, or a refrigerator, your customer wants -- no, expects -- your product to be easy to use. This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect.

  • Learn to recognize factors that limit usability
  • Decide whether testing should occur in a lab setting or at the site where the product is used
  • Set up a test plan to assess goals for your product's usability
  • Choose and train effective test moderators
  • Decide on the best way to collect and review data
  • Report the results and make recommendations
  • Learn user-centered design principles and practices -- the context for usability testing
  • Reap the benefits of templates, tables, models, case studies, and other tools of the trade

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