ISBN: 0865713596
EAN13: 9780865713598
Language: English
Pages: 176
Dimensions: 0.71" H x 10.94" L x 8.43" W
Weight: 1.01 lbs.
Format: Paperback
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Format: Paperback

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Book Overview

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A beautiful book, written with a deep understanding of the mediator's art.
-- Hideaki Irie, Associate Professor, Faculty of Law, Kyushu University

Can you really make the classic book in its field even better? Authors Jennifer Beer and Caroline Packard prove the answer is a resounding Yes! Bravo!
-- G. Richard Shell, Thomas Gerrity Professor of Legal Studies and Business Ethics, Wharton School of Business; author of Bargaining for Advantage: Negotiation Strategies for Reasonable People

I have taught from previous editions for 25 years, and this new edition is even better, with new insights into conflict and new strategies that work.
-- Susan Sgorbati, Director, The Conflict Resolution Program, Bennington College, Jones Chair for Social Activism.

The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Now extensively revised to incorporate recent practice and thinking, it lays out the process step by step, from first contact with the parties, to forging a resolution. The Toolbox section explains each concept and skill mediators need to guide the process, Read More chevron_right

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